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    Cookies policy

    We are Mo Lashes s.r.o., Osadná 2, Bratislava 831 03, Company ID: 50852388, VAT ID: SK2120499854.

    Contact details:

    • Pickup address: Bjőrnsonova 10/2, 1st floor, 940 02 Nové Zámky

    • Email: info@viktoriamolashes.com

    • Phone: +421 907 201 208

    • Website: www.viktoriamolashes.com

     

    We operate an online store at www.viktoriamolashes.sk and process certain personal data when selling goods and operating our website.

     

    The processing of personal data is governed by Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

    I. Personal Data Processing

     

    A. When using the contact form

    What data we process: name, email address, phone number.

    Why we process it: to contact you regarding our offer.

    Legal basis: Article 6(1)(b) GDPR – performance of a contract.

    Retention period: max. 10 years from our last communication.

     

    B. Personal data processing when making a purchase

    If you purchase from us, we will process the personal data necessary to fulfill the contract of sale or service.

    These include primarily: name, surname, address, email address, and phone number.

    Why we process this data:

    To fulfill our contractual obligations – delivery of goods and communication regarding order status, potential complaints, or questions.

    We also process your data to comply with legal obligations (accounting, taxes, complaint handling).

    Legal basis for processing:

    • Article 6(1)(b) GDPR – performance of a contract

    • Article 6(1)(c) GDPR – compliance with legal obligations

    If you do not provide this data, we cannot enter into or fulfill the contract with you.

    Retention period:

    We store your data during the service period and for 10 years after the last delivery or service.

     

    C. Newsletter (commercial communication)

    If you have purchased goods or services from us and have not explicitly refused to receive marketing messages, we will use your email address to send you our marketing communications.

    Legal basis for processing:

    This processing is based on Article 6(1)(f) of the GDPR – our legitimate interest in marketing communication directed at our customers.

    How long we will process the data:

    For 10 years after your last purchase.

    If you no longer wish to receive marketing messages, you can unsubscribe at any time by email or contact us at: info@viktoriamolashes.com

     

    II. Who has access to the data?

    Your personal data will remain with us. However, certain companies or individuals who help us operate our online store may have access to your personal data. These include:

    • the e-shop platform provider Shoptet (Shoptet a.s., Dvořeckého 628/8, Břevnov, 169 00 Prague 6, Czech Republic, ID: 289 35 675)

    • companies involved in the shipment of goods (Slovenská pošta, GLS, Balikobot)

    • companies processing online payments (PayPal, Barion)

    • our email service provider (Shoptet, a.s.)

    We process personal data only within the territory of the European Union.

     

    III. Additional information you should know

    Our company does not have a designated Data Protection Officer.

    Our company does not make decisions based on automated processing or profiling.

    If you have any questions regarding your personal data, feel free to contact us at:

    E-mail:  info@viktoriamolashes.com

    Phone:  +421 907 201 208

     

    IV. Use of Cookies

    Cookies are text files containing a small amount of information that are downloaded to your device when you visit our website. These cookies are then sent back to the website (or another website that recognizes them) upon each subsequent visit.

    Cookies serve various functions, such as enabling efficient navigation between pages, remembering your preferences, and generally improving user experience. They can also help ensure that online ads are more relevant to your interests.

    We use the following types of cookies on our website:

    • Necessary cookies: Required for the operation of the website, such as logging into secure areas and enabling essential site functions. These cookies cannot be disabled.

    • Analytical/statistical cookies: Help us understand visitor behavior by tracking the number of visitors and how they interact with the website. They help improve website functionality and user experience. These cookies are only used with your prior consent.

    • Advertising cookies: Used to track user preferences and display content and ads tailored to your interests and online behavior. These cookies are only used with your prior consent.

    Please note that third parties (including providers of external services) may also use cookies or access data collected by cookies on our website.

     

    Used Cookies

    Necessary Cookies

    Technical name

    Publisher

    Purpose and description

    Duration

    PHPSESSID

    PHP language

    A cookie generated by applications based on the PHP language. It maintains the user session, for example, keeping the user logged in while navigating between pages.

    Session

     

    Performance Cookies

    Technical name

    Publisher

    Purpose and description

    Duration

    _ga_H42LHKSQLL

    Google Analytics

    Used by Google Analytics to preserve session state.

    1 year 1 month

    _ga

    Google Universal Analytics

    Used to distinguish unique users by assigning a randomly generated number as a client identifier. Helps collect data about visitors, sessions, and campaigns for analytical reports.

    1 year 1 month

     

    Functional Cookies

    Technical name

    Publisher

    Purpose and description

    Duration

    language

     

    Used to store user language preferences and display content in the selected language.

    1 rok

     

    For more information about cookies and their current list, please check your internet browser settings, usually under Developer Tools.

    You can give your consent by checking the box in the so-called cookie banner. You can later withdraw your consent or adjust your cookie preferences directly in your browser settings, allowing only selected types of cookies.

    For more information on managing cookies in your browser, please visit the following links:

     

    V. Your Rights Regarding Personal Data Processing

    Under the GDPR regulation, you have the right to:

    • obtain information about which personal data we process,

    • request access to your data and ask for correction or updates,

    • request restriction of processing,

    • obtain a copy of your processed personal data,

    • request deletion or portability of your data in certain cases,

    • and object to processing based on legitimate interest.

    If you believe your data is not being handled properly, you have the right to file a complaint with the Office for Personal Data Protection of the Slovak Republic (https://dataprotection.gov.sk/sk/) or take the matter to court.

    These policies are effective as of May 1, 2024.